Plan your stay
Good to know before you go.
Here are the practical details about rooms, arrival, meals and group stays at Copper Horse Lodge. For something specific to your booking, contact us with your dates and reservation details.
A clear start to your stay.
Copper Horse Lodge is a small, contactless lodge. Read your booking terms and arrival instructions before you travel, and tell us about room or access requirements before reserving.
GOOD TO KNOW
Find your answer.
Practical details for choosing, arriving and enjoying your stay.
Arrival questionsArrival
What time are check-in and check-out?
Contactless self check-in starts at 4:00 PM. Check-out is at 11:00 AM. Contact us before arrival if your travel plans need a different arrangement; it is subject to confirmation.
Is there a staffed front desk?
There is no staffed front desk. We send your self-check-in information by email and text, with a guest portal for your booking. Contact the lodge if you need help with access.
Is parking available?
Guest parking is on site. Contact us before arrival about any unusual vehicle, trailer or specific parking requirement.
I booked through Booking.com or Expedia. Where do I find arrival information?
Save the arrival instructions supplied for your booking and use our Getting Here page for the journey. Contact the lodge with access questions; refer to your original booking confirmation for reservation terms and changes.
What should I do if I expect to arrive late?
Contact the lodge before you travel to confirm arrangements for a late arrival. Self check-in starts at 4pm; there is no staffed front desk. Keep your booking’s arrival instructions handy. For help with access, call (236) 233-1636, monitored 24/7. Local staff are available to support guests.
Rooms
Do rooms have TVs?
Yes. Every guestroom has a modern smart TV.
What room types can I book?
Choose a 2 Queens Premium Room or 2 Queens Deluxe Room for up to four guests, or a 1 King Standard Room or 1 King Deluxe Room for up to two. The Premium two-queen category includes a private Jacuzzi tub.
Which room type should I book for a family of four?
Both two-queen categories sleep up to four guests. Choose 2 Queens Premium if you want a private Jacuzzi tub, or compare the 2 Queens Deluxe option for your dates.
Your stay
Where is Copper Horse Lodge?
We are at 1587 Cache Close, Golden, British Columbia V0A 1H0, at the base of Kicking Horse Mountain Resort. The gondola is a short walk from the lodge.
Is Copper Horse Lodge ski-in/ski-out?
The lodge is a short walk from the Kicking Horse gondola. Plan to walk between the lodge and the resort base; we do not describe the property as ski-in/ski-out.
What food is included with a stay?
Your stay includes the all-day self-serve lobby snack bar, coffee machine, hot chocolate and water filling station. Food options can include yogurt, egg bites, bread, bagels, cereal, oatmeal and fruit, with milk and creamer in the fridge. Offerings vary and are kept stocked throughout the day. Every room includes a Nespresso machine for self-serve espresso.
Is there a breakfast service?
Help yourself to breakfast favourites whenever it suits you. The complimentary self-serve food and drinks in the lobby are available throughout the day, with no separate breakfast window. Offerings vary; there is no cooked-to-order or seated breakfast service.
Is WiFi free?
Yes. High-speed Starlink internet and modern networking provide free WiFi throughout the lodge, including guestrooms.
Are pets allowed?
No. Copper Horse Lodge does not accept pets.
Is the lodge smoke-free?
Yes. Copper Horse Lodge is a smoke-free property.
Is there a sauna?
Yes. The lodge has an outdoor Nootka barrel sauna for guests. Follow the on-site operating instructions.
Is there somewhere for ski boots?
Yes. The boot room is on level two, alongside the lobby. Ask us before travel if you need storage arrangements for other equipment.
Can you help with a particular floor or access need?
Contact us before booking. There are five guestrooms and the lobby on level two, and six guestrooms on level three. Tell us what you need so we can discuss the practical room and arrival details.
Is there a restaurant in the building?
Yes. The Jeffrey Room is an independent restaurant on level one. Check its current opening hours and make meal arrangements directly; restaurant service is separate from your room booking.
Can you arrange catering for a group?
Catering and full restaurant buyouts can be discussed by arrangement with the independently operated Jeffrey Room. Tell us your group size, dates and plans so the options can be worked through.
Can we book the lodge for a corporate retreat or wedding party?
Yes. We welcome enquiries for corporate retreats, wedding-party accommodation and whole-lodge stays. Guestroom arrangements, gathering space, seating, equipment and meals are tailored with each party.
Where do I see rates and cancellation terms?
Follow Check availability to Cloudbeds for rates. For standard direct bookings, no deposit is taken and payment is charged on the scheduled arrival date. Cancel before 4pm lodge local time, 14 days before arrival, for a CAD 25 cancellation fee. Cancellations at or after that deadline, no-shows and early departures are charged for the full originally booked stay, without exceptions. For other booking channels and group arrangements, use the terms agreed for your reservation.
Are lift tickets or activity bookings included?
A room reservation does not automatically include resort tickets, guided activities or restaurant reservations. Check what is included in any specific offer and arrange other activities with their operators.